Support: 0845 65 26 856

Privacy Policy

By submitting your information through your use of this website, you consent to the use of that information by Forms Online Limited as set out below.

1. Introduction

For the purposes of the Data Protection Act 1998 the 'Data Controller' for this website is Forms Online Limited ("Forms Online"). The privacy and security of our customers is important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

We are aware that the data that you process whilst using FormEvo can be highly sensitive and confidential. We are entirely committed to respecting the confidentiality of your data, especially the data of your clients. Please see our Terms of Business for more on our obligations of confidence.

2. The information we collect and how we use it

From time to time we may provide the information that you have provided in registering and using FormEvo to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.

We may wish to provide you with information about special features of our website or any our other services, products or information that we think may be of interest to you. We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email message to

Please see paragraph 6 below for details of how to update your preferences and information.

Aside from the matters laid out above, your personal data will not be disclosed to any third party save with your consent or as required by a regulatory body or under a court order.

3. Our use of cookies and other information gathering technologies

Forms Online employs information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual. The purpose of gathering such information is to assist us to analyse the use of the website and revise it for the benefit of our clients by making your visit to the site more efficient and to improve and increase the content found to be most popular.

We also employ cookies on this site. Cookies are small text files used on the internet for a variety of purposes. We use cookies to make your use of the website more efficient, for example by saving you the trouble of re-entering information. Although the cookie may provide an automated identification of your computer, no personal data is stored in the cookie.

You may adjust your device's settings so as to block cookies, to accept or reject cookies from specific websites, or to accept them only on confirmation from you. Your security software may also be used in this way. Because of the wide variety of software and devices used by our customers we cannot provide detailed instructions for this, however your software should contain details in its help facilities. You should be aware that if you choose to block cookies, the site may not work as efficiently as intended. Your continued use of this website without adjusting your software to reject cookies serves as an indication to us that you are happy for us to store cookies on your device for the purpose of using our website. You will find more about cookies, including details of the cookies we use, in our Cookies Policy.

4. How we protect your information

The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. However, payments made through this website are handled using secure socket layer technology or other technology which is at least (if not more) secure than that.

Your payment information will not be disclosed to anyone under any circumstances other than as necessary for the sale concerned and will not be retained by us thereafter. Where you have set up a credit account with us, having created a Direct Debit Mandate, we will keep your payment details on record until your Registration is terminated.

5. Sale of business

If Forms Online or the business operated through this website is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Forms Online or the business operated through this website.

6. Updating your details

If any of the personal information that you have provided to Forms Online changes, for example if you change your email address, please advise us by updating your settings.

7. Your consent

By submitting the information referred to above, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and we may place notices on other pages of the website or notify you directly so that you may be aware of the information we collect and how we use it at all times. Continued use of FormEvo will signify that you agree to any such changes.

Owing to the global nature of the internet's infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.

Occasionally it is necessary for us to change this Privacy Policy, so please remember to check back from time to time.

If you have any questions concerning this Privacy Policy, please contact us

Cookies and

This site uses cookies. Cookies are small text files that are stored by your internet browser (e.g. Internet Explorer or Google Chrome) on your computer. They allow our website to store information such as your login name.

How do we use cookies?

We use cookies for storing a temporary session ID when you visit our website or sign in. We do not store any personal information in cookies, so this cannot be stolen or misused. In the event that we need to store any temporary data, it's stored on our servers and not in cookies. This information is cleared when you sign out.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie.

Below is a list of cookies that are set by our website.

Cookie Name Cookie Type Cookie Purpose
PHPSESSID Session cookie This cookie is used as a session cookie between pages on the site. It allows our web servers to respond to your actions on the website such as 'Login'. The website wouldn't work for you without it.
This cookie expires immediately when you close your browser.
_cookies_notification Persistent This cookie tells us when you have clicked to accept the use of cookies on our site.
It will remain on your computer for one year.
_utma, _utmb, _utmc, _utmz Google Analytics These cookies enable the function of Google Analytics. This helps us take and analyse visitor information such as browser usage and new visitor numbers. This information helps us to improve the website and your experience. The data stored by these cookies can be seen only by Cockerel Software (or Forms Online Ltd) and Google and never shows any confidential information. Please click here for information about how Google Analytics uses cookies.


By continuing to use our site you consent to the setting of these cookies.

How do I turn cookies off?

It is possible to stop your internet browser from accepting cookies, or to stop it accepting cookies from a particular website. If you stopped accepting cookies from our website, you would not be able to download files or create returns.

Most internet browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

• Cookie settings in Internet Explorer

• Cookie settings in Firefox

• Cookie settings in Chrome

• Cookie settings in Safari

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. Information on how to control Flash Player privacy and security settings is available from the Adobe website here.

If you would like to contact us about cookies please email us via

Call us on 0845 65 26 856 for further details or sign up now.

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Registered in England 03505184. City Gate, St James's Boulevard, Newcastle upon Tyne, NE1 4JE.